Implementation consultants are key contacts for companies who require assistance implementing big changes – often IT related – into the company, especially if it is a company-wide change as opposed to just one department or location.
These consultants assist the company in designing and completing the project, meaning the company does not have to use or find internal resources to do so. It also means that day-to-day functions of the company can continue as normal. The implementation consultant will take care of the project and update the client, so the client doesn’t have to spend time and energy doing so.
1. Consulting on the project
Clients know what they want, but the implementation consultant can develop a plan on how they can get there. The consultant will analyze the needs and wants of the client, and advise them on what should be done in order to achieve that goal. To do so, though, the implementation consultant will need to meet with representatives of the company and get some insight on what the company is all about. After they have spent some time learning about the company’s processes, needs, wants, and values, the consultant will be able to design an effective and lasting solution for the client.
2. Finish the project on time
One of the responsibilities an implementation consultant takes on when working on a project is to work to ensure the project is completed on time. Part of this task means the implementation consultant must understand realistic timelines in order to be aware of what will be possible within the set timeline, and whether more time may be required to do a good job on the project. The implementation consultant should be able to set timelines that will keep the project on track so that all deadlines are met.
3. Communicate efficiently with all involved parties
Implementation consultants must have good communication skills. They must be able to delegate tasks to people working on the project, and they must be able to relay information to all involved parties to ensure that everybody is aware of the status of the project. It is up to them to ensure that everybody involved in the project is up to speed on what is going on, and it is also up to them to inform the appropriate parties should there be any problems.
4. Work as a member of a team
Implementation consultants usually do not work solo on projects. Not only must they be able to work with the client to design and understand the project requirements, they must also work with their own team in order to carry out the project at hand. Many implementation consultants work with a team that can help them understand important factors from different points of view and carry out various tasks within a project. Some of these team members could be project managers, business analysts, or development managers, who all bring important and relevant knowledge to the project.
5. Ensure accuracy
Implementation consultants must have excellent attention to detail. As they monitor and implement the project, there are many details that must be addressed. A lack of attention to detail could mean disaster for the project at hand. In order to avoid this, the consultant must have a very broad view of the project and a keen eye for details that will allow them to catch any errors that might slip through the cracks. This trait is also a requirement because consultants need to write accurate reports and communications. It is imperative that their image in the eyes of the client are not skewed by tiny errors that would make the consultant or the project look sloppy.