The rise of technology has given way to companies using mobile forms in the field as opposed traditional hard copy forms. This has allowed for a great degree of convenience and efficiency for companies that have made the transition to them. Here are 5 ways mobile form applications are convenient for companies with employees working in the field.
1. Save time
Employees that work in the field are usually inundated with service calls that need to be attended to. Therefore, any steps that can be taken to save time are definitely beneficial.
Mobile forms are helpful because they are definitely time-saving. Traditional forms require staff to complete all required information, and submit them to administrative staff in order to be entered and processed. Instead, mobile forms allow staff to complete them and they can then be uploaded to appropriate folders or databases for collection purposes. Using this process saves a lot of time and employees can concentrate on more tasks or other ones that can benefit the company.
Whether because they are in a rush, by mistake, or by habit, sometimes employees neglect to complete the forms fully. This results in important information being left out which can lead to disruptions in business operations and missed opportunities to collect valuable data.
The use of forms applications has increased efficiency for the companies that have adopted them as part of their operations. Instead of the application accepting submissions with the information included by a staff member, fields can be made mandatory. This prevents staff from submitting incomplete forms and allows companies to collect the information they need.
3. Better response times
An employee in the field often gets assigned with jobs from headquarters and is expected to attend one job after the other. This ability often depends on the efficiency of administrative staff to get this staff member the information they need to complete the next job.
Mobile form applications allow for better response times. Instead of returning to headquarters after every job, administrative staff can send new jobs to field employees with forms that list addresses and work that needs to be complete. In doing so, these employees can respond quicker to customers which is especially important if the situation is considered an emergency.
4. Save money
It is estimated that companies spend $120 billion each year printing forms with each company’s paper consumption increasing by over 20 percent annually. This is a lot of money to spend on paper that could be spent in other areas.
The adoption of mobile form applications saves companies a lot of money buy not having to purchase as much paper. Printer fees for ink and maintenance can also be saved as forms will not need to be printed in large quantities. Because administrative staff can assign tasks to field employees using mobile forms, they will not have to waste fuel returning to the office and will be able to complete more jobs during the way, earning more profits.
5. Easy invoicing
Traditionally, whenever a job is completed, employees in the field would be required to complete invoices, send them back to the office, and administrative staff issue bills to be paid by the customer. This requires a lot of unnecessary steps and often results in payments that are not received for weeks on end.
When using mobile forms, employees are able to complete invoices and issue them right away to customers via email. This means that customers get them sooner and the company will get paid quicker. In doing so the company can avoid having to wait for payments.